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2020 Convention: Session C Workshop Descriptions

2020 Convention: Session C Workshop Descriptions

Learn what your colleagues can share about workplace investigations, crafting organizational playbooks, market research, digital accessibility, and more.

These sessions will take place on Wednesday, December 2nd from 2:15 pm to 3:15 pm.

Descriptions back to top

C1 Effective Municipal Workplace Investigations - Co-sponsored by Berchem Moses PC

This presentation will discuss best practices and legal requirements and considerations for conducting effective workplace investigations of internal complaints.

C2 Crafting an Organizational Playbook

One of the key components of building a healthy organization is achieving alignment. Crafting an Organizational Playbook brings teams together to create clarity by answering six critical questions. These Playbooks should be reviewed and referenced on a regular basis, and integrated into all team communications and decisions. In this session, participants will discover the six critical questions utilized to craft an Organizational Playbook, and discuss practical ways to integrate this practice in their workplace.

C3 CIRMA Comeback Kit; How to Successfully Navigate the New Era - Co-sponsored by Connecticut Interlocal Risk Management Agency (CIRMA)

With a large percentage of employees across the State of Connecticut working from home to help flatten the COVID-19 curve, new risks have emerged relative to employment liability. As federal, state and local officials move to stem the spread of the virus, employers like you are met with difficult decisions regarding managing their workforces. For municipal employers, who provide essential and sometimes lifesaving services to the community, this new landscape can be particularly challenging, and at times, confusing. Public entities have transitioned to a partial or complete work-from-home environment. Not only can this lead to employers and employees feeling disconnected from one another, but it can also result in compounded feelings of anxiety and uncertainty. CIRMA’s Risk Management Team will share expertise and resources that will help you better manage your workforce by helping employers and employees effectively manage the added stress and anxiety associated with working from home and long-term social distancing. Attendees will also learn how to incorporate daily, easy-to-adopt habits into your workweek to help keep you and your employees engaged and productive.

C4 The Importance of Market Research — Understanding your Residents on a Deeper Level - Co-sponsored by GreatBlue Research

This session will illustrate the importance of market research in helping move your municipality forward. Gain a better understanding of your citizens, businesses, and organizations. Learn how to ask the right questions and what to do with the data and results.

C5 Digital Accessibility: Equal Access for All - Co-sponsored by Zangari Cohn Cuthbertson Duhl & Grello P.C.

As the COVID-19 pandemic spreads across the country, local governments and schools were forced to close their doors and make the difficult transition to continue to provide government services and learning in an online format. Now more than ever, individuals are relying on websites and mobile applications to meet their needs. Many local governments and schools have not had the time or resources to focus on digital accessibility, which leaves them exposed to claims and lawsuits. In the last five years, there has been a substantial increase in the number of lawsuits accusing websites and applications of violating the Americans with Disabilities Act (“ADA”) because the websites are not accessible to individuals with disabilities. In fact, in 2019, web accessibility federal lawsuits hit record numbers – over 11,000 lawsuits were filed in federal courts.

This session will include an overview of applicable disability law, digital accessibility, and accessibility guidelines, including tips to successfully work with vendors. Review of applicable disability law will include Title II of the ADA and Sections 504 and 508 of the Rehabilitation Act of 1973. Title II of the ADA requires state and local government agencies (including public schools) to ensure all of their digital content is accessible by citizens with visual, auditory, and other physical limitations and disabilities. Under Section 504, visitors to public schools websites must be able to access forms, schedules, calendars, emergency alerts, and other resources that are posted on the website. Section 508 incorporates Web Content Accessibility Guidelines (“WCAG”) 2.0, and this session will discuss those digital accessibility guidelines and how they compare to WCAG 1.0, the State of Connecticut’s currently required digital accessibility standard for state government websites.  The session will also provide a framework for building a successful accessibility program, including tips for working with vendors to ensure that their programs and applications are accessible for all individuals.

Although many local governments and schools have reopened, this does not undermine the importance of having an accessible website. Not only will an accessible website reduce the likelihood of a lawsuit under the ADA, but it is also the right thing to do to ensure that all individuals have equal access

Other Information back to top

To view session A Workshop descriptions click here

To view session B Workshop descriptions click here

For additional Convention information click here

Certified Connecticut Municipal Official back to top

Certified Connecticut Municipal Official

Become a CCMO Member and earn three credits toward your certificate by attending the Workshops at CCM's Annual Convention.  Enrollment is easy!  Start by completing the enrollement form through the online portal.

Click here for more information on our CCMO program.