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Check Yourself – How is your Town doing on Economic Development?

Municipal Training Shelton City Hall

Thursday, December 15, 2016

Check Yourself – How is your Town doing on Economic Development?

Shelton City Hall
9:00 a.m. - 12:00 p.m.
Registration beings at 8:30 a.m.


Taking the 6 themes of our patented self-assessment tool for towns, Courtney and her team will outline the type of activities your municipality can do for “knock their socks off” economic development. You will learn what needs to be done, who should be doing it and how to do it – with staff or volunteers. Economic development is all about business retention, expansion and attraction while maintaining the character of your community. Attend this session to learn how to balance those priorities for a stellar local economy.


Learn how your community can focus on and improve in the following areas:

  • Economic Development Function & Activities
  • Community Contact for Businesses and Applicants
  • Existing Business Community Visitation
  • Business Friendly Land Use Planning
  • Commercial Land & Site Inventory
  • Economic Development Communication


  • First Selectmen, Mayors, Town/City Managers
  • Finance Directors & Personnel
  • Public Safety Officials
  • School Superintendents/School Business Managers/Boards of Education
  • Town/City Attorneys
  • Town/City Clerks
  • Director of Human Resource & Personnel
  • Boards, Commission, and Committee Members

CCM PRESENTERS back to top

Courtney Hendricson, Vice President of Municipal Services 
Connecticut Economic Resource Center (CERC)

Courtney Hendricson specializes in designing and implementing economic development strategies. As part of CERC’s strategic direction to improve economic development performance in Connecticut, she drives CERC services to municipalities, such as improving the town’s regulatory process, analyzing commercial real estate mix, and providing targeted networking and communication among the local business community.  

Prior to joining CERC, she served as Assistant Town Manager for Enfield, CT and Economic Development Director for Farmington, CT, as well as Director of Community Development for Connecticut Main Street Center. She began her career in Austin, Texas, working on large scale economic development projects for the city manager’s office.

Robert Santy, President and CEO 
Connecticut Economic Resource Center (CERC)

Robert W. Santy has enjoyed a 35-year career in a variety of positions at the intersection of business, the economy and public policy. He currently is President and CEO of the Connecticut Economic Resource Center, Inc. (CERC), a statewide nonprofit public-private partnership that provides economic development services consistent with state strategies, leveraging Connecticut’s unique advantages as a premier business location. Mr. Santy also is playing a leadership role in the Open Data movement, advocating greater public accessibility to data, as chair of the Connecticut Data Collaborative steering committee.

Prior to joining CERC in 2007, Mr. Santy served as president of the Regional Growth Partnership in New Haven, a not-for-profit collaborative economic development corporation serving the 15 communities of south central Connecticut. At the RGP, he worked with the chief elected officials and business leadership to establish and implement economic development strategies to improve the competitiveness of the region and support solutions to economic issues – including tax reform, economic development, affordable housing and competitiveness. Mr. Santy has authored numerous public policy proposals designed to improve Connecticut’s competitiveness which have seen action in the Connecticut Legislature..

COST back to top

  • Non-Members - $120 per attendee, (see registration info below)
  • FREE to CCM-Members, (see registration info below)

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